Frequently Asked Questions
Everything you need to know about your Arlo tech experience.
What is the standard shipping time for Arlo electronics?
We offer standard shipping which typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.
Do your products come with a manufacturer warranty?
Yes, all Arlo electronics include a standard 12-month limited warranty that covers defects in materials and workmanship under normal use.
What is your return policy for opened electronic items?
You can return opened items within 30 days of delivery, provided they are in original condition with all accessories and packaging. A restocking fee may apply.
Are Arlo devices compatible with smart home ecosystems?
Most of our latest devices are fully compatible with major platforms, including Amazon Alexa, Google Assistant, and Apple HomeKit. Check the product specifications for details.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your package in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm.